What's new on QualBoard 4.0

20|20's all-new QualBoard 4.0 platform delivers ultimate flexibility, with the ability to design and connect projects so you can build upon learnings.

New
May 30, 2020

QualTranslate Machine Translation

QualTranslate allows you to see your insights in real time, without waiting for human translation. Using QualTranslate machine translation, you are able to convert your discussion from the discussion language to your native language in seconds. Plus, you can have multiple root languages under one project and translate all of them separately.

QualTranslate is available to be used in addition to your QualBoard project or free of charge with QualBoard Unlimited. Talk to your account manager about QualTranslate for your next project.

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New
May 27, 2020

Video Chat Enhancements

Video Chats allow you to gain deeper insights and deliver more compelling reports. Paired with your group discussion or another event, video chats give you the ability to integrate real-time insights into your asynchronous research. Here are a few of the enhancements we have made that make conducting live sessions on QualBoard even easier:

  • New layout options that support up to 20 users on a call.
  • A backroom chat that allows observers to communicate with you while not being seen or heard by participants.
  • Our new SmartClips feature that lets you mark insightful points during the conversation. These are then turned into 40 second clips that are easily exportable for inclusion in reports.
  • Flexible recordings that allow you to record individual videos and specific users from the call.
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New
February 26, 2020

QualLaborate: Digital Qualitative Concept Testing

Our enhanced concept evaluation question, QualLaborate, seamlessly gathers feedback around new product ideas, advertising, design concepts and more.

The tool allows you to uniquely capture a respondent’s first impressions on your concept before going deeper for more specific insights. Plus you have access to a wide range of reporting options to streamline your analysis and help you save time without sacrificing insights.

QualLaborate is available for all users of QualBoard 4.0. Talk to your account manager about enabling QualLaborate for your next project.

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New
February 12, 2020

Video Enhancements

Searchable Machine Transcription

Managing video just got easier with searchable machine transcription on Qualboard. With our sophisticated search capabilities, you’ll no longer have to comb through every minute of video. Now available on participant video uploads and Video Chat recordings, you can simply enter your selected keywords and skip right to the clip you need.

Screen Share

Our new Video Chat screen share addresses all your website usability research needs. With the advancement, you can conduct an interview while watching a real-time screen sharing session as participants navigate a website. Plus, share your own browser when needed.

Observer View & Backroom Chat

QualBoard Video Chats now has the capability for observers to join and participate in the research. Only seen by moderators, observers are muted on video and audio to remain anonymous to the respondents. Not only can observers view the interviews in real-time but they can also communicate with the moderator via our built-in backroom chat.

Video Chat Clipping

With our new Video Chat insights clipping capabilities, it is easier than ever to edit and classify your video insights within the QualBoard 4.0 platform so you can deliver more dynamic reporting.

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New
September 24, 2019

Branding

With the new Branding release, you not only have the capability to modify your colors and domain for the QualBoard 4.0 platform, but you also have the ability to add custom images to fit your research topic or objective.

With branding, you can deliver a unique experience for your respondents each time they log in to participate while also reinforcing the objective or theme of your research.

Branding is available to be used free of charge with QualBoard 4.0. Talk to your account manager about Branding for your next project.

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New
August 28, 2019

Real-Time Video Chat Screen Share

As you may know, QualBoard 4.0 includes the option for real-time video chats. Video Chat events now offer screen sharing capabilities, allowing you to test website design and more all within the QualBoard 4.0 enterprise platform.

Compatible with desktop browsers, screen share does not require any special software downloads to participate. After each session, you have access to your recordings on QualBoard 4.0’s media gallery.

Video Chats with screen share are available to be used free of charge with QualBoard Unlimited. Talk to your account manager about Video Chats for your next project.

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