What's new on QualBoard 4.0

20|20's all-new QualBoard 4.0 platform delivers ultimate flexibility, with the ability to design and connect projects so you can build upon learnings.

New
February 12, 2020

Video Enhancements

Searchable Machine Transcription

Managing video just got easier with searchable machine transcription on Qualboard. With our sophisticated search capabilities, you’ll no longer have to comb through every minute of video. Now available on participant video uploads and Video Chat recordings, you can simply enter your selected keywords and skip right to the clip you need.

Screen Share

Our new Video Chat screen share addresses all your website usability research needs. With the advancement, you can conduct an interview while watching a real-time screen sharing session as participants navigate a website. Plus, share your own browser when needed.

Observer View & Backroom Chat

QualBoard Video Chats now has the capability for observers to join and participate in the research. Only seen by moderators, observers are muted on video and audio to remain anonymous to the respondents. Not only can observers view the interviews in real-time but they can also communicate with the moderator via our built-in backroom chat.

Video Chat Clipping

With our new Video Chat insights clipping capabilities, it is easier than ever to edit and classify your video insights within the QualBoard 4.0 platform so you can deliver more dynamic reporting.

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New
September 24, 2019

Branding

With the new Branding release, you not only have the capability to modify your colors and domain for the QualBoard 4.0 platform, but you also have the ability to add custom images to fit your research topic or objective.

With branding, you can deliver a unique experience for your respondents each time they log in to participate while also reinforcing the objective or theme of your research.

Branding is available to be used free of charge with QualBoard 4.0. Talk to your account manager about Branding for your next project.

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New
August 28, 2019

Real-Time Video Chat Screen Share

As you may know, QualBoard 4.0 includes the option for real-time video chats. Video Chat events now offer screen sharing capabilities, allowing you to test website design and more all within the QualBoard 4.0 enterprise platform.

Compatible with desktop browsers, screen share does not require any special software downloads to participate. After each session, you have access to your recordings on QualBoard 4.0’s media gallery.

Video Chats with screen share are available to be used free of charge with QualBoard Unlimited. Talk to your account manager about Video Chats for your next project.

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New
June 12, 2019

QualLink 4.0

Our all-new QualLink 4.0 is the first API technology that seamlessly integrates quantitative and qualitative research. With QualLink, survey participants that meet your specified criteria are immediately transitioned into a moderated online discussion. You save the time typically required for a recruit and move straight to capturing the next level of insights.

QualLink not only allows you to bridge quant and qual, but you can also use it to set up respondent auto-enrollment forms to allow users to join your QualBoard 4.0 project from an existing community platform, email invitation, or client list.

Built as a flexible API, QualLink is compatible with every major survey platform or can be embedded into most existing online forms or panel management systems.

QualLink is available for all users of QualBoard 4.0. Talk to your account manager about enabling QualLink for your next project.

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New
May 30, 2019

Custom Branding

Running a branded community or project? QualBoard 4.0 has got you covered. With our project-level branding, participants and moderators have a customized view to fit your brand or topic.

This feature allows you to fully brand the respondent experience to your company or to meet your client’s brand standards.

Our branding tool allows you to update the look and feel of QualBoard and include your own branded logo.

Branding is available for all users at no additional charge. You can edit your branding by going into your Project Settings, or by chatting with a member of our support team.

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New
May 23, 2019

Quick Poll

Introducing QualBoard 4.0’s Quick Poll event type. You already know the all-new QualBoard offers Group Discussions, Individual Diaries, and Real-Time Video Chats.

On top of that, our new Quick Poll event now makes it is easier than ever to conduct long-term communities, hybrid research, and more all within a single platform.

Using Quick Poll, you can send a short survey to one, many, or all of the users in your project. Quick Poll has all the same question types as our other events, including media, text, multichoice, ranking, and more.

QuickPoll is available as a separate event in QualBoard 4.0 or can be used free of charge with QualBoard Unlimited.

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