What's new on QualBoard 4.0

20|20's all-new QualBoard 4.0 platform delivers ultimate flexibility, with the ability to design and connect projects so you can build upon learnings.

Improvement
July 31, 2020

July Roundup: Updates and Improvements

Microsoft Word Transcripts: Now available as an exportable report type, the addition of Word Transcripts allows you to have more options to view your insights.

Participant Agreements: Agreements are now available for use on QualBoard. With participant agreements, you can block participants from accessing your study until they have agreed to a non-disclosure or any other project conditions as required.

Card-Sort Question Type: With this all new question type, your respondents can drag and drop statements into customized categories. Card sort joins multiple choice, multiple answer, matrix, and drag and drop questions to give you more flexibility when testing messaging, ideas, and more.

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Improvement
June 30, 2020

June Roundup: Updates and Improvements

Tech Check for Video Chats: We now have a tech check process for the Video Chat event in QualBoard. Tech checks ensure that participant webcam and video work before the live session, which helps decrease the chance of technical difficulties and allows you to focus on your research.

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New
May 30, 2020

QualTranslate Machine Translation

QualTranslate allows you to see your insights in real time, without waiting for human translation. Using QualTranslate machine translation, you are able to convert your discussion from the discussion language to your native language in seconds. Plus, you can have multiple root languages under one project and translate all of them separately.

QualTranslate is available to be used in addition to your QualBoard project or free of charge with QualBoard Unlimited. Talk to your account manager about QualTranslate for your next project.

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New
May 27, 2020

Video Chat Enhancements

Video Chats allow you to gain deeper insights and deliver more compelling reports. Paired with your group discussion or another event, video chats give you the ability to integrate real-time insights into your asynchronous research. Here are a few of the enhancements we have made that make conducting live sessions on QualBoard even easier:

  • New layout options that support up to 20 users on a call.
  • A backroom chat that allows observers to communicate with you while not being seen or heard by participants.
  • Our new SmartClips feature that lets you mark insightful points during the conversation. These are then turned into 40 second clips that are easily exportable for inclusion in reports.
  • Flexible recordings that allow you to record individual videos and specific users from the call.
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Improvement
April 30, 2020

April Roundup: Updates and Improvements

Polling Report: With access to the new polling report, gathering close-ended data is seamless. Your data is broken into columns - allowing you to easily sort and filter your insights by groups tags, questions and responses.

Observer Media Portal: We now have an observer media portal within QualBoard 4.0. The portal allows you to upload media collected outside of the platform to QualBoard's media gallery so you can house all your video insights within one system. Plus, you can take advantage of our video clipping and transcription tools.

SmartClips: With SmartClips, moderating video chats is easier than ever. During your live session, you now have the capability to mark insightful moments in real time. Using the pink button in the bottom left portion of your screen, you can mark and notate portions of your interview. After the video chat session, you can access, edit, and download your SmartClip.

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Improvement
April 01, 2020

March Roundup: Updates and Improvements

Video Transcription Insight Highlight: You can now add an insight straight from the video transcription. Just like the normal video insight this will create a clip of the video or video chat.

Capture Media Upload: Respondents can capture a photo or video from their desktop. This is also available on mobile.

Localization: QualBoard has foreign languages available on the platform. You can access the languages available using this site.

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