What's new on QualBoard 4.0

20|20's all-new QualBoard 4.0 platform delivers ultimate flexibility, with the ability to design and connect projects so you can build upon learnings.

Improvement
April 01, 2020

March Roundup: Updates and Improvements

Video Transcription Insight Highlight: You can now add an insight straight from the video transcription. Just like the normal video insight this will create a clip of the video or video chat.

Capture Media Upload: Respondents can capture a photo or video from their desktop. This is also available on mobile.

Localization: QualBoard has foreign languages available on the platform. You can access the languages available using this site.

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Improvement
February 28, 2020

February Roundup: Updates and Improvements

Insights Highlighting: You now have the capability to highlight verbatims or insights as they emerge in your research. You simply highlight a portion of text and click "Add Insight".

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New
February 26, 2020

QualLaborate: Digital Qualitative Concept Testing

Our enhanced concept evaluation question, QualLaborate, seamlessly gathers feedback around new product ideas, advertising, design concepts and more.

The tool allows you to uniquely capture a respondent’s first impressions on your concept before going deeper for more specific insights. Plus you have access to a wide range of reporting options to streamline your analysis and help you save time without sacrificing insights.

QualLaborate is available for all users of QualBoard 4.0. Talk to your account manager about enabling QualLaborate for your next project.

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New
February 12, 2020

Video Enhancements

Searchable Machine Transcription

Managing video just got easier with searchable machine transcription on Qualboard. With our sophisticated search capabilities, you’ll no longer have to comb through every minute of video. Now available on participant video uploads and Video Chat recordings, you can simply enter your selected keywords and skip right to the clip you need.

Screen Share

Our new Video Chat screen share addresses all your website usability research needs. With the advancement, you can conduct an interview while watching a real-time screen sharing session as participants navigate a website. Plus, share your own browser when needed.

Observer View & Backroom Chat

QualBoard Video Chats now has the capability for observers to join and participate in the research. Only seen by moderators, observers are muted on video and audio to remain anonymous to the respondents. Not only can observers view the interviews in real-time but they can also communicate with the moderator via our built-in backroom chat.

Video Chat Clipping

With our new Video Chat insights clipping capabilities, it is easier than ever to edit and classify your video insights within the QualBoard 4.0 platform so you can deliver more dynamic reporting.

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Improvement
January 31, 2020

January Roundup: Updates and Improvements

View Original Image: You now have the capability to view the original participant post from an image or video in the media gallery. You simply navigate to the responses view by clicking on "View Original Post".

Auto-invite Rule: Now you can set up an auto invite rule from the event users page to automatically add any user who get a group tag to the event.

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Improvement
December 31, 2019

December Round Up: Updates and Improvements

Participant Image Zoom: Ever need participants to review stimuli or text in detail? Our added capability of image zoom allows respondents to zoom in/out and go full screen with an image. This works on both desktop and mobile devices.

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