What's new on QualBoard 4.0

20|20's all-new QualBoard 4.0 platform delivers ultimate flexibility, with the ability to design and connect projects so you can build upon learnings.

New
October 31, 2020

October Video Chat Updates and Enhancements

Video Chat MP3: Our video chat events now offer the ability to share MP3 files during a live interview, giving you the flexibility to share media concepts. MP3 media share joins website, photo, and video share on Video Chat events.

Customized View: With our customized layout capabilities, any user can choose their preferred view when participating in a QualBoard Video Chat. Using this new enhancement, you can show just the active speaker or the whole group to best fit your needs.

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Improvement
October 01, 2020

August & September Roundup: Updates and Improvements

Retroactive Group Tags: With our new group tag feature, your tags can be retroactively applied after respondents have answered a close-ended question. These tags give you the flexibility to change or add segments to analyze for your report at any point in your research.

Video Chat Dial-In: Our video chat events now offer the ability to dial-in via phone. Video chat dial-in allows moderators, participants, and observers to choose between computer and phone audio for enhanced ease of use. This works for moderators, observers, and participants.

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Improvement
July 31, 2020

July Roundup: Updates and Improvements

Microsoft Word Transcripts: Now available as an exportable report type, the addition of Word Transcripts allows you to have more options to view your insights.

Participant Agreements: Agreements are now available for use on QualBoard. With participant agreements, you can block participants from accessing your study until they have agreed to a non-disclosure or any other project conditions as required.

Card-Sort Question Type: With this all new question type, your respondents can drag and drop statements into customized categories. Card sort joins multiple choice, multiple answer, matrix, and drag and drop questions to give you more flexibility when testing messaging, ideas, and more.

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Improvement
June 30, 2020

June Roundup: Updates and Improvements

Tech Check for Video Chats: We now have a tech check process for the Video Chat event in QualBoard. Tech checks ensure that participant webcam and video work before the live session, which helps decrease the chance of technical difficulties and allows you to focus on your research.

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New
May 30, 2020

QualTranslate Machine Translation

QualTranslate allows you to see your insights in real time, without waiting for human translation. Using QualTranslate machine translation, you are able to convert your discussion from the discussion language to your native language in seconds. Plus, you can have multiple root languages under one project and translate all of them separately.

QualTranslate is available to be used in addition to your QualBoard project or free of charge with QualBoard Unlimited. Talk to your account manager about QualTranslate for your next project.

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New
May 27, 2020

Video Chat Enhancements

Video Chats allow you to gain deeper insights and deliver more compelling reports. Paired with your group discussion or another event, video chats give you the ability to integrate real-time insights into your asynchronous research. Here are a few of the enhancements we have made that make conducting live sessions on QualBoard even easier:

  • New layout options that support up to 20 users on a call.
  • A backroom chat that allows observers to communicate with you while not being seen or heard by participants.
  • Our new SmartClips feature that lets you mark insightful points during the conversation. These are then turned into 40 second clips that are easily exportable for inclusion in reports.
  • Flexible recordings that allow you to record individual videos and specific users from the call.
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