What's new on QualBoard 4.0

20|20's all-new QualBoard 4.0 platform delivers ultimate flexibility, with the ability to design and connect projects so you can build upon learnings.

New
February 12, 2020

Video Enhancements

Searchable Machine Transcription

Managing video just got easier with searchable machine transcription on Qualboard. With our sophisticated search capabilities, you’ll no longer have to comb through every minute of video. Now available on participant video uploads and Video Chat recordings, you can simply enter your selected keywords and skip right to the clip you need.

Screen Share

Our new Video Chat screen share addresses all your website usability research needs. With the advancement, you can conduct an interview while watching a real-time screen sharing session as participants navigate a website. Plus, share your own browser when needed.

Observer View & Backroom Chat

QualBoard Video Chats now has the capability for observers to join and participate in the research. Only seen by moderators, observers are muted on video and audio to remain anonymous to the respondents. Not only can observers view the interviews in real-time but they can also communicate with the moderator via our built-in backroom chat.

Video Chat Clipping

With our new Video Chat insights clipping capabilities, it is easier than ever to edit and classify your video insights within the QualBoard 4.0 platform so you can deliver more dynamic reporting.

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Improvement
January 31, 2020

January Roundup: Updates and Improvements

View Original Image: You now have the capability to view the original participant post from an image or video in the media gallery. You simply navigate to the responses view by clicking on "View Original Post".

Auto-invite Rule: Now you can set up an auto invite rule from the event users page to automatically add any user who get a group tag to the event.

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Improvement
December 31, 2019

December Round Up: Updates and Improvements

Participant Image Zoom: Ever need participants to review stimuli or text in detail? Our added capability of image zoom allows respondents to zoom in/out and go full screen with an image. This works on both desktop and mobile devices.

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Improvement
November 27, 2019

November Round Up: Updates and Improvements

Machine Generated Transcripts: Want to find a respondent quote but don't want to watch the whole video to find it? Now with machine transcription on participant uploaded videos, you can not only see it, but also click and search to jump to that part of the video!

Participant Obfuscation: Have a project where respondent data needs to be kept more private? With this participant obfuscation, moderators and clients can only see the first three letters of the participant email. Additionally, all participant avatars will display as the default avatar.

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Improvement
November 01, 2019

October Round Up: Updates and Improvements

Full Screen Mode: The responses view has been updated to include a full screen button. This is great for small screens and when your view needs to be focused.

Help Updates: The help button now gives a link to participants, moderators, and observers help docs in addition to starting a chat.

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Improvement
September 30, 2019

September Round Up: Updates and Improvements

Updated UI: Our developers are doing lots of work behind the scenes on QualBoard 4.0 to make the platform flexible, efficient and convenient for both researchers and respondents. One thing you may notice is that the UI has been updated to be more distinct, making it easier to navigate, so you and your respondents can find what you need quickly.

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