Tech Check for Video Chats: We now have a tech check process for the Video Chat event in QualBoard. Tech checks ensure that participant webcam and video work before the live session, which helps decrease the chance of technical difficulties and allows you to focus on your research.
QualTranslate allows you to see your insights in real time, without waiting for human translation. Using QualTranslate machine translation, you are able to convert your discussion from the discussion language to your native language in seconds. Plus, you can have multiple root languages under one project and translate all of them separately.
QualTranslate is available to be used in addition to your QualBoard project or free of charge with QualBoard Unlimited. Talk to your account manager about QualTranslate for your next project.
Video Chats allow you to gain deeper insights and deliver more compelling reports. Paired with your group discussion or another event, video chats give you the ability to integrate real-time insights into your asynchronous research. Here are a few of the enhancements we have made that make conducting live sessions on QualBoard even easier:
Polling Report: With access to the new polling report, gathering close-ended data is seamless. Your data is broken into columns - allowing you to easily sort and filter your insights by groups tags, questions and responses.
Observer Media Portal: We now have an observer media portal within QualBoard 4.0. The portal allows you to upload media collected outside of the platform to QualBoard's media gallery so you can house all your video insights within one system. Plus, you can take advantage of our video clipping and transcription tools.
SmartClips: With SmartClips, moderating video chats is easier than ever. During your live session, you now have the capability to mark insightful moments in real time. Using the pink button in the bottom left portion of your screen, you can mark and notate portions of your interview. After the video chat session, you can access, edit, and download your SmartClip.
Video Transcription Insight Highlight: You can now add an insight straight from the video transcription. Just like the normal video insight this will create a clip of the video or video chat.
Capture Media Upload: Respondents can capture a photo or video from their desktop. This is also available on mobile.
Localization: QualBoard has foreign languages available on the platform. You can access the languages available using this site.
Insights Highlighting: You now have the capability to highlight verbatims or insights as they emerge in your research. You simply highlight a portion of text and click "Add Insight".